Terms of service and software license

Version 2026-08-13. Effective August 21, 2026.

These Terms of Service and Software License (“Terms”) are a binding agreement between you and Lab161 LLC (“Lab161,” “ClawPad,” “we,” “us,” or “our”). They govern the ClawPad website, accounts, hosted services, desktop application, updates, documentation, and related features (collectively, the “Services”).

1. Acceptance and eligibility

You accept these Terms when you affirmatively agree to them in a ClawPad acceptance flow or enter into a transaction that conspicuously presents and incorporates them. Merely viewing a public page does not create a paid subscription or software license. If you use the Services for an organization, you represent that you have authority to bind it. You must be legally capable of entering this agreement; if you are not the age of legal majority where you live, a parent or legal guardian must accept these Terms and supervise your use.

Our Privacy Policy explains how we process information. Our Acceptable Use Policy (“AUP”) is incorporated into these Terms. Additional terms presented for a particular plan, promotion, or third-party integration also apply to that offering. If those additional terms conflict with these Terms, the more specific terms control for that offering.

2. Educational purpose and your responsibilities

ClawPad is designed for interview practice, learning, and permitted educational assistance. It is not a substitute for your own knowledge, judgment, or preparation. You are responsible for following all rules imposed by an employer, interviewer, school, testing body, meeting host, platform, or other relevant third party. You may not use the Services to misrepresent your abilities, obtain assistance that has not been authorized, evade proctoring or monitoring rules, or facilitate academic or professional dishonesty.

You are responsible for determining whether use of the Services is lawful and appropriate in your setting. ClawPad does not provide legal, employment, educational, financial, medical, or other professional advice.

3. Recording, capture, and consent

The Services can process screenshots, microphone audio, system audio, transcripts, and other material visible or audible on your device. You must have all rights, permissions, and legally required consents before starting each capture or recording session. Recording laws vary by location and circumstance and may require consent from every participant. A prior consent, a general workplace policy, or ClawPad’s technical ability to record does not establish permission for a later session.

You must provide any required notices, honor requests not to record, and stop recording or capture when permission is absent or withdrawn. Do not use ClawPad for illegal surveillance, to intercept communications, or to collect highly sensitive information unless you are authorized and have determined that the processing is appropriate.

4. Accounts and security

You must provide accurate account information and keep your email account, devices, API keys, authentication links, pairing codes, and device credentials secure. You are responsible for activity under your account and for promptly revoking devices or notifying us if you suspect unauthorized access. You may not share an account or device entitlement beyond the limits of your plan, sell access, or attempt to transfer credentials. We may require reauthentication, device approval, or entitlement verification to protect the Services.

5. Desktop software license

Subject to these Terms, the AUP, and any applicable plan limits, Lab161 grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license during the applicable service term to download, install, and use the object-code version of the ClawPad desktop application on supported devices you control solely for its intended purpose. The software is licensed, not sold. Lab161 and its licensors retain all rights not expressly granted.

You may not copy or distribute the software except for a reasonable backup; rent, lease, sell, sublicense, or provide it as a service bureau; modify, create derivative works from, reverse engineer, decompile, or disassemble it; remove proprietary notices; or bypass license, entitlement, security, update, or usage controls. These restrictions apply only to the maximum extent permitted by law and do not prohibit activity that applicable law expressly allows despite a contractual restriction. Open-source components are governed by their applicable licenses.

Updates may add, change, or remove features and may be required for security, compatibility, or continued access. You are responsible for maintaining a compatible device, operating system, network connection, permissions, and any third-party software or account required for your selected configuration.

6. Ownership, feedback, and user content

The Services, including their software, design, documentation, branding, and non-user content, are owned by Lab161 or its licensors and protected by intellectual-property laws. No rights to Lab161 names, logos, or marks are granted except as necessary to identify the Services. If you voluntarily provide feedback, you grant Lab161 a perpetual, worldwide, irrevocable, royalty-free right to use it without restriction or compensation, but we will not identify you publicly as its source without permission.

You retain whatever rights you have in screenshots, audio, prompts, transcripts, files, and other material you submit or process through the Services (“User Content”). You grant Lab161 a limited, worldwide license to host, reproduce, transmit, and otherwise process User Content only as reasonably necessary to provide, secure, support, and comply with law for the Services. This license ends when the relevant processing is no longer necessary, subject to legal obligations, backups, and records that do not identify the content.

You represent that you have the rights needed to provide and process User Content and that doing so will not violate law, contract, privacy, publicity, confidentiality, or intellectual-property rights. ClawPad is not a party to your confidentiality obligations and does not create an attorney-client, fiduciary, or other professional duty. Do not submit trade secrets, interview materials, source code, personal data, or other confidential information unless you are authorized to do so and accept the risks of local and third-party processing described in the Privacy Policy.

7. AI output and third-party services

ClawPad uses or connects to third-party AI and transcription providers. Their services, availability, outputs, data practices, and terms are outside our control. AI output can be inaccurate, incomplete, insecure, outdated, biased, non-unique, or unsuitable for your circumstances. You must review and independently verify output before relying on or using it. Do not treat output as fact, professional advice, or a guarantee of interview, academic, employment, or business results.

You are responsible for any provider account or API key you configure and for complying with that provider’s terms. Third-party websites, operating systems, payment services, open-source software, and integrations may be governed by separate terms. Lab161 is not responsible for third-party products or services, except to the extent applicable law provides otherwise.

8. Acceptable use

You must comply with the AUP and may not misuse, disrupt, probe, scrape, overload, or gain unauthorized access to the Services; introduce malware; infringe rights; conceal unauthorized assistance; or help another person do so. We may investigate suspected violations and take proportionate protective action, including limiting features, revoking a device, suspending an account, preserving relevant records, or reporting conduct when reasonably necessary to comply with law or protect people, rights, or systems.

9. Plans, subscriptions, billing, cancellation, and refunds

Prices, taxes, plan limits, renewal cadence, and other material billing terms will be shown at or before checkout. If you purchase a subscription, you authorize Stripe and Lab161 to charge the payment method you provide at the disclosed interval until cancellation. Paid access is based on verified Stripe billing events, not a checkout redirect or receipt alone.

You can manage or cancel an eligible subscription through the billing-management flow made available in your account or by contacting us. The portal or cancellation confirmation will state when cancellation takes effect and what access remains. Refund eligibility, if any, is governed by the disclosures presented at purchase, any refund policy identified there, and applicable law. Nothing in these Terms limits cancellation, refund, cooling-off, or renewal rights that cannot lawfully be waived.

We may change prices or plan features prospectively with the notice required by law. We may suspend paid access when a payment is overdue, reversed, disputed, fraudulent, or no longer supports an active entitlement. You remain responsible for applicable charges incurred before cancellation and for taxes that we are legally required to collect.

10. Availability and capture exclusion

We may modify, suspend, or discontinue features. We do not promise uninterrupted, error-free, or universally compatible operation. Screen-capture exclusion, overlay visibility controls, microphone and system-audio capture, hotkeys, and other operating-system integrations are best-effort features. Their behavior depends on the operating system, hardware, permissions, drivers, conferencing or capture software, and later third-party changes. ClawPad may remain visible in a recording, screenshot, screen share, process list, notification, accessibility surface, or other capture or monitoring system. You must not rely on capture exclusion for secrecy, compliance, confidentiality, or personal safety.

11. Suspension and termination

You may stop using the Services at any time and may cancel subscriptions as described above. We may suspend or terminate access if you materially breach these Terms or the AUP; create security, legal, or payment risk; infringe rights; or if continued operation is no longer commercially or technically feasible. Where appropriate, we will consider the severity, recurrence, and risk of the conduct and provide notice or an opportunity to cure, but urgent protective action may be immediate.

When these Terms or your license end, you must stop using the licensed software and delete copies you control. Provisions that by their nature should survive will survive, including ownership, payment obligations accrued before termination, disclaimers, limitations of liability, indemnity, dispute terms, and enforcement rights.

12. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” LAB161 DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. LAB161 DOES NOT WARRANT THAT THE SERVICES, AI OUTPUT, CAPTURE EXCLUSION, RECORDING, TRANSCRIPTION, ENTITLEMENTS, OR THIRD-PARTY SERVICES WILL BE ACCURATE, SECURE, AVAILABLE, OR ERROR-FREE.

Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, the exclusions apply only to the extent allowed, and any legally required warranty is limited to the shortest duration permitted by law. These Terms do not exclude warranties or consumer rights that cannot be excluded.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LAB161 AND ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OPPORTUNITIES, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO THE SERVICES, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THEIR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID LAB161 FOR THE SERVICES DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) US $100.

These limitations apply regardless of the theory of liability and even if a remedy fails of its essential purpose. They do not apply to liability that cannot lawfully be limited, which may include liability for fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, or violation of non-waivable consumer rights, depending on applicable law.

14. Indemnity

To the extent permitted by law, you will defend, indemnify, and hold harmless Lab161 and its members, managers, employees, and contractors from third-party claims, damages, losses, and reasonable costs (including attorneys’ fees) arising from your unlawful or unauthorized use of the Services, your User Content, your breach of these Terms or the AUP, or your violation of another person’s rights. This obligation does not apply to the extent a claim results from Lab161’s own breach, negligence, or willful misconduct, and it does not limit non-waivable rights.

15. Governing law and disputes

These Terms do not designate a particular United States state’s law or an exclusive venue. Applicable United States federal law and the choice-of-law rules of a court with lawful subject-matter and personal jurisdiction will determine the governing law. If you are a consumer, you retain any governing-law, forum, small-claims, or other dispute rights that cannot be waived under the law that applies to you.

Before filing a claim, each party should send the other a written description of the dispute and requested relief and allow 30 days for good-faith informal resolution, unless urgent injunctive relief, a filing deadline, or applicable law makes that impracticable.

16. Changes to these Terms

We may update these Terms to reflect changes to the Services, law, risk, or business operations. We will post the revised version and effective date and provide any additional notice required by law. Material changes will apply prospectively, and we may require affirmative acceptance before continued use of affected Services. Where required, our consent records identify the version you accepted.

17. General

These Terms and incorporated policies are the entire agreement about the Services and supersede prior discussions on that subject. If a provision is unenforceable, it will be enforced to the maximum lawful extent and the remainder will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; Lab161 may assign them in connection with a merger, acquisition, reorganization, or sale of assets, subject to applicable law. Headings are for convenience only. Electronic notices and acceptances satisfy written-form requirements to the extent permitted by law.

18. Contact

Lab161 LLC operates ClawPad. Questions, legal notices, and support requests may be sent to support@interviewclaw.app. If applicable law requires a different method for formal service of process, use that legally required method.